Delivery + Pickup + Shipping
Do you ship?
Yes, we ship all lower 48 US States. We have a flate rate shipping fee of $25. There may be an added charge if your location requires a second day air shipment. We are a direct to consumer Des Moines, Iowa based company and love to share our product outside our area. To avoid building the cost of shipping into the product, we are applying a flat shipping rate and sharing the cost of shipping with our customer. Shop here.
When do you deliver?
We currently deliver every Tuesday in Des Moines and surrounding areas (within a 20-mile radius) and Davenport (within a 15 mile radius). You’ll receive a text notification when we are on our way and when we’ve dropped off your batter. For special delivery requests, please email firstname.lastname@example.org. The deadline for Tuesday delivery is Monday at midnight.
Do I need to be home when you deliver?
There's no need to be home right at the time of delivery. If you will not be home we recommend leaving a cooler on your porch to receive your order. Because the batches are frozen it will be important that someone move the batches into freezer/refrigeration within a couple of hours.
How much does delivery cost?
Our flat rate delivery fee is $7. Delivery is FREE on orders of $100 or more with code FREE100 at checkout.
Where do you deliver?
We deliver anywhere within 20 miles of Des Moines and 15 miles of Davenport. We have partnered with Chilled Freezer Meals for Eastern Iowa pickup and delivery. Learn more about ordering Batch Balanced through Chilled Freezer Meals. If you place an order and are outside of our normal delivery range, we will contact you to make alternate arrangements.
Can I pick up my batches?
Yes! For Des Moines locals, we offer pickup weekly in West Des Moines on Tuesdays between 4:00 - 7:30 at YogaSix — 140 Jordan Creek Pkwy Suite 130, West Des Moines, IA 50266. For special pickup requests, email email@example.com to make arrangements.
For Davenport locals, pickup is available by request at 2109 East 61st Street. Text (563) 210-6496 to make arrangements.
We’ve also partnered with Chilled Freezer Meals to make pickup an option for those in eastern Iowa. Learn more about ordering Batch Balanced through Chilled Freezer Meals.
What if I need to order more?
We know that sometimes you forget to add batches or a silicone muffin pan to your order, so if you ever place extra orders for the same delivery date, please email firstname.lastname@example.org for a refund on the duplicate delivery fees.